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The doors are difficult to open
■ Are the gaskets dirty or sticky? Clean gaskets and the
surface that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
The doors will not close completely
■ Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
■ Is the ice bin out of position? Push the ice bin in all the way.
■ Are the crisper cover, pans, shelves, bins, or baskets out
of position? Put the crisper cover and all pans, shelves, bins,
and baskets back into their correct positions. See the
“Refrigerator Features” section for more information.
■ Are the gaskets sticking? Clean gaskets and the surface
that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
■ Does the refrigerator wobble or seem unstable? Level the
refrigerator. Refer to the “Door Closing and Alignment”
section.
■ Were the doors removed during product installation and
not properly replaced? Remove and replace the doors
according to the “Reversing the Door Swing” section, or call
a qualified service technician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
Contact the dealer from whom you purchased the unit or a
Whirlpool designated service company.
When asking for help or service, please provide a detailed
description of the problem, your model’s complete model and
serial numbers, and the purchase date. This information will help
us to better respond to your request. You can find the
information on the data plate, which is located on the inside wall
of the refrigerator compartment.
If you need replacement parts
Look for quality replacement parts whenever you need a
replacement part for your Whirlpool appliance.
To locate factory specified replacement parts in your area,
contact the dealer from whom you purchased your unit or a
Whirlpool designated service center.