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If
you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems of-ten result from lrttle things
you can find and fix yourself without tools of any krnd.
If your refrigerator will not operate:
l
Is the electric cord plugged into a love circuit wrth
proper voltage? (See page 4.)
l
Have you checked your home’s main fuses or circurl
breaker box?
l
Is the Refrigerator Control ON?
If there is a rattling or jingling noise or unfamiliar
sounds:
l
Is something on top or behind the refrigerator making
noise when the refrigerator is running?
l
New features on your new refrigerator make new
sounds. You may be hearing air flowrng from the fans,
timer clicks for the defrosting cycle, or defrost water
draining in the defrost pan.
If your ice maker will not operate:
l
Has the freezer had enough time to get cold? With a
new refrigerator, this might take overnight
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Is the signal arm ONNin the down posrtron?
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Is the water valve turned on? Is water getiing to the Ice
maker?
If there Is water in the defrost pan:
l
This is normal in hot, muggy weather The pan can
even be half full. Make sure the refrrgerator is level so
the pan does not overflow.
If the lights are not working:
l
Have you checked your home’s main fuses or circuit
breaker?
l
Is the power supply cord plugged into a live circuit
with the proper voltage? (See page 4.)
If a bulb is burned out:
l
See instructions for changrng light bulbs on page 7.
Only use appliance bulbs
If the motor seems to run too much:
l
Is the condenser, behind the refrigerator, free of dust
and lint?
. On hot days, or if the room
IS
warm, the motor naturally
runs longer
l
If the door has been opened a lot, or if a large amount
of food has been put In, the motor will run longer to
cool down the interior
Remember: Motor running time depends on different
things; number of door openings, amount of food
stored, temperature of the room, setting of the controls
And, your new refrigerator may be larger than your
old one so it has more space to be cooled. It also has a
regular freezer instead of a frozen food compartment.
All thus means better refrrgeratron and may require
more running time than your old one.
2. If you need assistance?..
Call Whirlpool COOL-LINE’ service assistance tele-
phone number. Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained Consultants. The Con-
sultants can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified sewice company in your
area.
3.
If
you need service:..
-TiKi& f f
pd
Whirlpool has a nationwide network
o ranchised TECH-CARE- servrce
companies. TECH-CARE service
TECU-CARE
technicians are trained to fulfill the
_~F?FH11ED5!!v1CE product warranty and provide after-
warranty service, anywhere in the United States To lo-
cate TECH-CARE service in your area, call our COOL-
LINE service assistance telephone number [see Step 2)
or look in yourtelephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR- SERVICE 8 REPAIR
MAJOR-REPAIRING 8 PARTS
OR
WbIR.POOL APPLIANCFZ
VvYlRL~03LA~PL~AhCtb
FRANCNSEO TECH CARE SEW:!
FqAhl‘P SE3TECY CARFSERI, i
WASHING MACHINES. DRYERS
8 IRONERS-SERVICING
h~lRL"OSL APPLIANCES
FQANCIISEOTECH ZARt SEWi GE
'L3YAPLt
9% 9999
4. If you have a problem%..
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, wrote to
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP’
replacement parts:..
FSP- is a registered trademark of Whirlpool Corpora-
tion for quality parts took for this symbol of qualrty
whenever you need a replacement part for your
Whrrlpool appliance. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer to
Step 3 above or ccl1 the Whrrlooot COOL-LINE service
assistance number in Step 2
‘If you must call or wrote, please provide: model
number, serial number, date of purchase, and a com-
plete description of the problem This information is
needed in order to better respond to your request for
assistance.
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