Filter
Top Products
If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems often result from little things
you con find and fix you!self without tools of any kind
If electricity goes off:
Learn how long power will be off by calling the
power company
l
If sewice is to be Interrupted 24 hours or less, keep
freezer closed Most food will stay frozen
l
If service
IS
to be interrupted longer than 24 hours,
do this.
1.
Remove all unfrozen food and store In a frozen
food locker
OR...
2. Place 2 Ibs. (0.9 kg] of dry ice in freezer for every cu.
ft. of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns.
3. If neither food locker storage or dry Ice
IS OKI-
able. use or con perishable food at once.
l
The length of time food will stay frozen depends on
several factors. For instance a full freezer
will
reman
cold longer than a freezer partially filled And a
freezer full of meat WIII stay cold longer than a
freezer filled with baked goods Also. if the food still
contains ice crystals, It may be safely refrozen, al-
though the quality and flavor may be affected Use
this food as soon as convenient. If the condition of
the food
IS
poor or is in any way questlonable, it
IS
wise to dispose of It.
If freezer stops running:
l
Check to see if power cord is plugged into the
outlet.
l
Check fuse box or circuit breaker
l
Check electric company for a power failure
l
Be sure Temperature Control is turned ON.
If compressor seems to run too long:
l
Check to see that condenser, located on bock of
freezer, is free of dust and lint
l
On hot summer days or if room IS hot. compressor will
run longer to provide the correct amount of cooling
l
If large amounts of unfrozen food hove been put
into the freezer, compressor will run longer
l
Check to see that there IS enough air circulation
space above and in bock of the freezer
2. If you need assistance?..
Call Whirlpool COOL-LINE@ service assist-
ance telephone number. Dial free from any-
where in the U.S.:
l-800-253-1301
and talk with one of our trained Consultants, The Con-
sultant con instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend o qualified service company in
your area.
3. If you need service*...
I 46’
T&l 01
7mM&Mv
FRANCHISED SERVICE
Whirlpool has a na-
tionwide network of
franchised TECH-CARE p
Service Companies
TECH-CARE service
technicians ore trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
-
States. To
locate
TECH-CARE sewice In your area, call our COOL-LINE
sewice assistance telephone number [see Step 2) or
look in your telephone directory Yellow Pages under
APPLIANCES - HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR -SERVICE I REPAIR
MAJOR - REPAIRING (L PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE
FRANCHISED TECH CARE SERVICE
.SEH\ /( E (‘O.\IPA,~/ES SE:HI’/(‘E (‘O.W/‘A.V/E.LI
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999~9999 123 Maple
999.9999
OR
WASHING MACHINES, DRYERS
8 IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SEHI’I(‘E (‘0.MPA:4.~lES
XYZ SERVICE CO
123 Maple 999~9999
4. If you have a problem?..
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5. If you need FSP”
replacement parts%.
FSP is a registered trademark of Whirlpool Corporo-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement port for your
Whirlpool appliance. FSP replacement ports will fit
right and work right, because they ore mode to the
some exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement ports in your area, refer
to Step 3 above or toll the Whirlpool COOL-LINE serv.
ice assistance number in Step 2.
*If you must toll or write, please provide: model
number, serial number, dote of purchase, and CI com-
plete description of the problem. This information is
needed in order to better respond to your request for
assistance.
11