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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If the electricity goes off:
Learn how long the power will be off by calling the
power company.
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If sewice is to be interrupted 24 hours or less, keep
the freezer closed. Most food will stay frozen.
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If sewice is to be interrupted longer than 24 hours,
do this:
1.
2.
3.
Remove all unfrozen food and store in a frozen
food locker. OR...
Place 2 Ibs. (0 9 kg) of dry ice in freezer for every
cu. f-t of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns,
If neither food locker storage or dry Ice is avail-
able, use or can perishable food at once.
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The length of time food will stay frozen depends on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected. Use
this food as soon as convenient. If the condition of
the food is poor or is in any way questionable, it IS
wise to dispose of it.
If your freezer stops running:
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Is the power supply cord plugged into a live circuit
with the proper voltage? [See page 4.)
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Have you checked your home’s main fuses or circuit
breaker box?
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Is the Temperature Control turned ON?
If the compressor seems to run too long:
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Is the condenser, located on the back of the freezer,
free of dust and lint?
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Is there enough air circulation space above and in
back of the freezer?
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On hot summer days or if the room is hot, the com-
pressor will run longerto provide the correct amount
of cooling.
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If large amounts of unfrozen food have been put
into the freezer, the compressor will run longer.
0
FSP
@
FSP IS o reglstered trademark of WhIrlpool
Corporotlon for quollty parts Look for this symbol
of qualvty whenever you need o replacement port
for your WhIrlpool oppl~once FSP replacement
parts WIII fli right and work right. because they ore
made lo the same exacting speclflcatlons used
lo bulld every new WhIrlpool appliance
2. If you need assistance*...
Call Whirlpool COOL-LINE%ervice assistance
telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified service company in
your area
3.
If you need service*...
Whirlpool has CI na-
tionwide network of
franchised TECH-CARE@
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States, To locate TECH-
CARE service in your area, call our COOL-LINE sewice
assrstance telephone number [see Step 2) or look in
your telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE a% REPAIR MAJOR - REPAIRING L PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH~CARE SERVICE
SERVICE C’OMPANIES SERVICE (‘OMP;1.V/E.S
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999-9999
123 Maple 999-9999
OR
WASHING MAClilNES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE (‘0MPA.VIE.S
XV2 SERVICE CO
123 Maple 999-9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a com-
plete description of the problem. This information is
needed in order to better respond to your request for
assistance.