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PROBLEM POSSIBLE CAUSE SOLUTION
Gas odor.
Gas odor with all pilots lit or with
electronic ignition.
Surface burner does not light.
Surface burner pilot does not stay
lit.
Surface burner flame low or
uneven.
Surface burner flame too high,
noisy, or blowing.
Surface burner flame yellow or
sooty.
Pilot light out.
Ventilate room, then relight pilot.
Turn off burner controls.
Turn off gas to range, ventilate
room, call gas company.
Burner control on slightly.
Gas line leak.
Pilot light out.
Burner pilot port hole blocked.
Relight pilot.
Clear burner portholes.
Reposition burner or flash tube.
Make sure range is plugged in.
Also check for blown fuse or
tripped circuit breaker.
Inspect ignitor and ignitor module.
Burner or flash tube out of position.
No power to range (ranges with
electronic igniters).
Clean burner.
Adjust air shutter.
Check pressure regulator.
Electronic igniter does not spark.
Burner flame openings clogged.
Too much air to burner.
Not enough gas to burner.
Pilot opening blocked.
Pilot light set too low.
Too much air to burner.
Not enough gas to burner.
Clear pilot opening.
Adjust pilot light.
Adjust air shutter.
Check pressure regulator.
Burner port openings clogged.
Not enough air to burner.
Not enough gas to burner.
Clean burner.
Adjust air shutter.
Check pressure regulator.
Too much air to burner.
Too much gas to burner.
Adjust air shutter.
Check pressure regulator.
Burner out of position.
Not enough air to burner.
Too much gas to burner.
Reposition burner.
Adjust air shutter.
Check pressure regulator.
TROUBLESHOOTING CHART