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Call our Consumer Assistance Center at
1-616-923-7113. Our consultants
are available to assist you.
When calling:
Please know the purchase date, and
the complete model and serial number
of your appliance (see the “A Note to You” section).
This information will help us better respond
to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish speak-
ing, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
To locate a designated servicer in your area, you can
also look in your telephone directory Yellow Pages.
REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you
the cost of a service call. If you still need help, follow the instructions below.
IF YOU NEED ASSISTANCE OR SERVICE
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to us
with any questions or concerns at:
Roper Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.