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If you need service or
we suggest you follow
1.
Before calling for assistance...
assistance,
these five steps:
3. If you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind:
It nothlng operates:
l Is the power supply cord plugged into a live
circuit with the proper voltage? (See page12.)
l Have you checked your home’s main fuses or
circuit breaker box?
l Have you checked the electric company for
a power failure?
It the mlcrowave oven will not run:
l Is the cooking time set?
l If temperature probe is used, is it plugged
firmly into the socket?
l Is the door firmly closed and latched?
l Did you touch START/CANCEL?
l Did you follow the directions exactly?
It the mlcrowave oven cooklng times seem
too long:
l Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
l Is the Cook Power set correctly?
l Are you allowing for more time when cooking
more food at one time?
service, anywhere in the United States. To locate
TECH-CARE service in your area, call our COCL-
LINE service assistance telephone number (see
Step 2) or look in your telephone directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTAICAL APPLIANCES-
MAJOR-SERVICE (L REPAIR
MAJOR - REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEOTECH-CARE SERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZSh?KECO
XYZSERVICECO
123MAPLE
999.9999 123MAPLE
999.9999
OR
WASHING MACHINES. DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH~CARESERVICE
SERVKE (‘OMl+LVIES
XYZSERVICECO
123 MAPLE
999-9999
4. lf you have a problem*...
It the Display shows a tlme counting down but
the oven Is not cooklng:
l Is the oven door closed completely?
If the mlcrowave oven turns off too soon or not
soon enough when using the probe:
l Is at least YJ of the probe in the food?
l Is the probe tip in the center of the food?
l Is the probe touching bone or fat?
l Have you allowed roasts to
stand
for a few
minutes after cooking?
l Is the probe plugged tightly into its socket?
l Is the Cook Power set correctly?
l Has the correct temperature been set?
2. If you need
assistance%.
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33,
North
Call Whirlpool COOL-LINE” service as-
slstance telephone number. Dial free from
anywhere in the U.S.:
Benton Harbor, Ml 49022
5. If you need FSP”
replacement parts?..
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this sym-
bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSP
replacement parts will fit right and work right,
because they are made to the same exact-
ing specifications used to build every new
Whirlpool appliance.
I-800-253-1301
and talk with one of our trained Consultants. The
Consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service
iS
necessary, recommend a qualified
service company in your area.
To locate FSP replacement parts in your area,
refer to Step 2 above or call the Whirlpool
COOL-LINE service assistance number in Step 3.
*If you must call or write, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This
information is needed in order to better re-
spond to your request for assistance.
17
Whirlpool has a na-
tionwide network of
service techni-