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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without
tools of any kind.
If nothing operates:
l
Is the oven correctly plugged into a live circuit
with the proper voltage? (See page 26.)
l
Have you checked the main fuse or circuit
breaker box?
If the microwave oven will not run:
l
Is the Timer set?
l
If the Temperature Probe is being used, is it
plugged tightly into its socket?
l
Is the Control Panel Switch ON? (See page 7.)
l
Is the door firmly closed and latched?
. Did you touch START?
l
Did you follow the directions exactly?
If microwave cooking times seem too long:
l
Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
l
Is the Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
If the display shows a time counting down but
the oven is not cooking:
l
Is the Minute Timer Signal Light on?
l
Is the oven door closed completely?
l
Is the oven in standing time between QUICK
DEFROST and COOK CYCLE I? (See page 10.)
If you do not hear a programming tone (page
22):
l
Is the command correct?
l
Has the tone been cancelled?
If the fan seems to be running slower than
usual?
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power interruption, the
Display will show 88:88. Reset the clock
(page
61.
If the microwave oven turns off too soon or not
soon enough when using the probe:
l
Is at least % of the probe in the food?
l
Is the probe tip in the center of the food?
l
Is the probe touching bone or fat?
l
Have you allowed roasts to stand for a few
minutes after cooking to equalize temper-
atures?
. Is the probe plugged tightly into its socket?
l
Is the Cook Power set correctly?
l
Is the Probe Temperature set correctly?
2. If you need assistance?..
Call the Whirlpool COOL-LINE* service as-
sistance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you on how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area
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