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If You Need Service Or
Assistance.
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We suggest you follow these
steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix without tools of any kind.
If nothing operates:
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Is the power supply cord plugged into a live
circuit with the proper voltage? (See Installation
Instructions.)
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Have you checked your home’s main fuses or
circuit breaker box?
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Have you checked the electric company for a
power failure?
If the microwave oven will not run:
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Is the oven being used as a timer?
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Is the door firmly closed and latched?
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Did you touch START?
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Did you follow the directions exactly?
If the microwave cooking times seem too long:
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Is the electric supply to your home or wall outlets
low or lower than normal? Your electric company
can tell you if the line voltage is low. Your
electrician or service technician can tell you if the
outlet voltage is low.
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Is the Cook Power at the recommended setting?
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Are you allowing for more time when cooking
more food at one time?
If the Display shows a time counting down but
the oven is not cooking:
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Is the oven door closed completely?
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Have you set the controls as a minute timer?
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Is the oven in standing time between QUICK
DEFROST and COOK 1 ? (See page 17.)
If you do not hear the programming tone:
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Is the command correct?
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Has the tone been cancelled? (See page 10.)
if the fan seems to be running slower than
usual:
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Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power interruption, the
Display will show 88:88. Reset the clock. (See
paw 11.1
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