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2. If you need assistance’...
Call Whirlpool COOL-LINE@ service assistance
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance, or if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service’. . .
trained to fulfill the
product warranty and provide after-warranty serv-
ice, anywhere in the United States. To locate the
authorized Whirlpool service company in your
area, call our COOL-LINE@ service assistance
telephone number (see Step 2) or look in your tele-
phone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR MAJOR-REPAIRING L PARTS
OR
WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XYZ SERVICE CO.
123 MAPLE 999.9999
4. if you are not satisfied with how the
problem was solved’...
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Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
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Contact MACAP only when the dealer, autho-
rized servicer or Whirlpool have failed to
resolve your problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
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MACAP will in turn inform us or your action.
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When requesting assistance, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order to
better respond to your request.