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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If nothing operates:
l
Is the oven wired into a live circuit
with the proper voltage? (See In-
stallation Instructions.)
l
Have you checked your home’s
main fuses or circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED]?
l
Is the Oven Temperature Control
turned to a temperature setting?
If soil is visible on Continuous-
Cleaning oven finish:
l
The special finish is designed to
gradually reduce oven soil
during
normal baking or roasting. It is not
designed to keep your oven spot-
less, only presentably clean.
l
If you broil often, you may see oven
soil.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 15 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 15 for hand clean-
ing tips.
Keep foil on oven bottom to
catch these spills.
If cooking results aren’t what you
expected:
l
Is the oven level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1% to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance?..
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruct
you in how to obtain satisfactory
operation from your appliance or, if
service is necessary, recommend
a qualified service company in your
area.
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