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Troubleshooting
Performance problems often result from little things you can fix without tools. Please read
through “Before calling for assistance . .”
below before calling for service on your appliance.
Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.
PROBLEM CHECK THE FOLLOWING
Your refrigerator Is the power supply cord firmly plugged into a live circuit with proper
will not operate
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
Is the power supply cord firmly plugged into a live circuit with proper
not work
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The optional ice
Is the freezer cold enough to make ice? It could take overnight for
maker does
the freezer to reach the proper temperature.
not work
Is the ON/OFF lever in the ON (down) position? (See page 14.)
Is the water valve turned on?
Does the water line have a clog or leak?
Unfamiliar sounds
Is something on top of or behind the refrigerator?
or a rattling/
jingling noise
Some new sounds are normal. See “Understanding the sounds you
may hear” on page 16.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is
the defrost pan
level so the pan does not overflow.
The motor seems
Are the condenser coils dirtv?
to run too much
Has the door been ooened often? Has a larae amount of food been
added at one time? The motor naturally run: longer if these things
happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.