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Troubleshooting
Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem. It could save you the cost of
a service call.
PROBLEM
CHECK THE FOLLOWING
Your refrigera-
tor will not
operate
The lights do
not work
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The ice maker
does not work
Is the freezer cold enough to make ice? It could take overnight for
the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 15.)
Is the water valve turned on?
Does the water line have a clog or leak?
Is something on top of or behind the refrigerator?
You hear unfa-
miliar sounds or
a rattling/
Some new sounds are normal. See “Understanding the sounds you
jingling noise
may hear” on page 20.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is level
the defrost pan
so the pan does not overflow.
The motor
seems to run
too much
Are the condenser coils dirty?
Has the door been open often? Has a large amount of food been
added at one time? The motor naturally runs longer in these cases.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.