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If you need service or assistance,
we suggest you follow these five steps:
1.
Before Calling for assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If nothing operates:
l
Is the power supply cord plugged
into a live circuit with the proper volt-
age? (See “Installation Instructions:‘)
l
Have you checked your home’s
main fuses or circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate
or seem to cook too slow:
l
Have you checked the main fuses or
circuit breaker box?
l
Is the surface unit control knob
turned to a setting other than OFF?
l
Are you using the proper cook-
ware? See page 6.
l
Do the control knobs turn?
If surface unit control knob(s)
will not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning cycle will not
operate:
l
Are the Oven Selector and the Oven
Temperature Control set on CLEAN?
l
Did you push the Self-Cleaning
Button?
l
Is the Lock Lever all the way to the
right? (The Clean Light will come
on.)
If cooking results are not what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the
Cooking Guide?
l
If baking, have you allowed
lY2
to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See
the
Cooking Guide
for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance%.
Call Whirlpool COOL-LINE@ sew-
Ice assistance telephone number.
Dlal free from anywhere In the U.S.:
I-800-253-1301
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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