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IF YOU NEED SERVICE OR ASSISTANCE. WE SUGGEST YOU
FOLLOW THESE FOUR STEPS:
1. Before calling for assistance.. .
Performance problems often result from little things you can find
and fix yourself without tools of any kind.
If nothing operates:
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Is the range plugged into an operating outlet or wired into a live
circuit with the proper voltage?
(See Installation Instructions.)
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Have you checked the main fuse or circuit-breaker box?
If the oven will not operate:
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Is the Oven Selector Knob turned to a setting (BAKE or BROIL)?
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Is the Oven Temperature Control Knob turned to a temperature
setting?
If surface units will not operate:
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Have you checked the main fuse or circuit-breaker box?
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Are surface units plugged in all the way?
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Do the control knobs turn?
If surface-unit Control Knob or Knobs will not turn:
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Is the spring put in correctly, as shown on page 6 in the “Cleaning
and Caring for your Range” Section?
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Did you push tn before trying to turn?
If cooking results aren’t what you expect:
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Is the range level?
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Are you using pans recommended in the
Cooking Guide?
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If baking, have you allowed 1% to 2 inches (4-5 cm) on all sides of
the pans for air circulation?
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Does the oven temperature seem too low or too high? See page 5.
“Resetting Your Oven Temperature Control Knob.”
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Have you preheated the oven as the recipe calls for?
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Are the pans the size called for in the recipe?
0 Are you followlng a tested recipe from a reliable source?
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Do the cooking utensils have smooth, flat bottoms?
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Do the cooking utensils fit the surface unit being used?
See
the
Cooking Guide
for more information on cooking prob-
lems and how to solve them
2. If you need assistance*. . .
Call the Whirlpool COOL-LINE’ service assistance tele-
phone number. Dial free from:
Continental U.S. . . . . . . . . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . ~ . .
(800) 632-2243
Alaska & Hawaii . . . . . . . . “. . . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Consultant can
instruct you in how to obtain satisfactory operation from your appliance
or, if service is necessary, recommend a qualified service company in
your area.
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