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TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service. If you still
need help, see “Requesting Assistance or Service” on page 29.
RANGE DOES NOT WORK
CAUSE
•
The range is not plugged into a properly grounded outlet (120v polarized).
•
The range is not properly connected to the gas supply. Contact a designated
service technician to reconnect the range to the gas supply. (See the
Installation Instructions.)
•
You have blown a household fuse or tripped a circuit breaker.
PROBLEM
Nothing works
OVEN/BROILER BURNER
PROBLEM
The oven does not work
The burner fails to light
The burner flames lift
away from the ports, are
yellow, or are noisy
CAUSE
•
You have not set the electronic control correctly. Refer to setting the
electronic oven control section. (See pages 10-16.)
•
The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
•
The ignitor is broken. Contact a designated service technician to replace it.
•
You have blown a household fuse or tripped a circuit breaker.
•
The air/gas mixture is incorrect. Contact a designated service technician to
check the air/gas mixture or see the Installation Instructions.
SURFACE BURNERS
CAUSE
•
The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the LIGHT position. (See page 6.)
•
You have blown a household fuse or tripped a circuit breaker.
•
The burner ports may be clogged. Clean them with a straight pin. (See page 24.)
•
The burner ports may be clogged. Clean them with a straight pin. (See page 24.)
•
The burner caps may not be positioned properly. (See page 24.)
•
The burner needs cleaning. (See pages 23 and 24.)
•
The air/gas mixture is incorrect. Contact a designated service technician to
check the air/gas mixture or see the Installation Instructions.
•
The burner is wet from washing. Let it dry.
PROBLEM
The burner fails to light
The burner flames are
uneven
The burner flames lift off
the ports, are yellow, or
are noisy when turned off
The burner makes a
popping noise when on