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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit.
Cooktop will not operate
■ Is the control knob set correctly? Push in knob before
turning to a setting.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size? Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than ½" (1.3 cm)
outside the cooking area.
Hot Surface indicator light stays on (on some models)
■ Does the Hot Surface indicator light stay on after control
knob(s) have been turn off? See “Cooktop Controls”
section.
Cooktop cooking results not what expected
■ Is the proper cookware being used? See “Cookware”
section.
■ Is the control knob set to the proper heat level? See
“Cooktop Controls” section.
■ Is the range level? Level the range. See the Installation
Instructions.
Oven will not operate
■ Is the electronic oven control set correctly? See
“Electronic Oven Controls” section.
■ Has a delay start been set? See “Cook & Hold” section.
■ On some models, is the Control Lock set? See “Oven Door
and Control Lockout” section.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
■ On some models, does the cooling fan run during Bake,
Broil or Clean?
It is normal for the fan to automatically run when the oven is
in use. This helps cool the electronic control.
Oven indicator lights flash
■ Do the oven indicator lights flash? See the “Electronic
Oven Controls” section. If the indicator light(s) keeps flashing,
call for service. See “Assistance or Service” section to order.
Display shows messages
■ Is “BAKE” or “LOCK” flashing in the display? There has
been a power failure. Clear the display. See “Display” section.
Reset the clock, if needed. See “Clock” section. If it
reappears, call for service. See “Assistance or Service”
section to order.
Self-Cleaning Cycle will not operate
■ Is the oven door open? Close the oven door all the way.
■ Has the function been entered? See “Self-Cleaning Cycle”
section.
■ Has a delay start Self-Clean cycle been set? See “Self-
Cleaning Cycle” section.
■ Has a delay start been set? See “Cook & Hold” section.
Oven cooking results not what expected
■ Is the range level? Level the range. See the Installation
Instructions.
■ Is the proper temperature set? Double-check the recipe in
a reliable cookbook.
■ Is the proper oven temperature calibration set? See “Oven
Temperature Control” section.
■ Was the oven preheated? See “Baking” and “Broiling”
sections.
■ Is the proper bakeware being used? See “Bakeware”
section.
■ Are the racks positioned properly? See “Positioning Racks
and Bakeware” section.
■ Is there proper air circulation around bakeware? See
“Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan? Check that
batter is level in the pan.
■ Is the proper length of time being used? Adjust cooking
time.
■ Has the oven door been opened while cooking? Oven
peeking releases oven heat and can result in longer cooking
times.
■ Are baked items too brown on the bottom? Move rack to
higher position in the oven.
■ Are pie crust edges browning early? Use aluminum foil to
cover the edge of the crust.