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Troubleshooting
Questions? Visit www.ecodyne.org or call Toll Free 1-866-986-3223
Problem: Water leaking from faucet airgap hole.
Cause: Drain side of faucet airgap (3/8” black tub-
ing) plugged, restricted or incorrectly con-
nected to drain point.
Correction: Inspect and eliminate restriction or plug. Refer to installation instruc-
tions for proper drain connection. See Page 8 and 9.
Problem: Faucet LED indicator light does not function after battery change.
Cause: Battery dead. Correction: Replace with new battery. See Page 21.
Cause: Battery installed incorrectly. Correction: Install battery correctly. See page 13 or 16.
Problem: Water leaks at push connect fittings
Cause: Tubing not cut square. Correction: Cut tubing square. See Page 14 and 15.
Cause: Tubing not pushed in all the way. Correction: Push tubing in all the way. See page 14 and 15.
Cause: Tubing nicked. Correction: Remove tube from connection. Remove nicked portion by cutting
tube to shorter length. Re-insert in connection. See page 14 and 15.
Cause: Outer tubing surface finish not smooth. Correction: Remove tube from connection. Remove problem area by cutting
tube to shorter length. Re-insert in connection. See Page 14 and
15.