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CAUSE
• Plug into a grounded 3 prong outlet. (See the “Electrical requirements” sec-
tion on page 5 and the “Electrical connection” section on Page 7.)
• A household fuse has blown or a circuit breaker has tripped.
• The electric company has had a power failure.
• You are using the oven as a timer. Touch CANCEL/OFF to cancel the
Timer.
• The door is not firmly closed and latched.
• You did not touch START at the end of a function.
• You did not follow directions exactly.
• An operation that you set earlier is still running. Touch CANCEL/OFF to
cancel that operation.
Most cooking problems often are caused by little things you can find and fix without tools of any kind.
Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the “Requesting Assistance or Service” section.
Microwave oven does not work
PROBLEM
Nothing works.
The microwave oven
will not run.
Cooking times
PROBLEM
Food is not cooked
enough.
The display shows a time
counting down but the
oven is not cooking.
CAUSE
• The electric supply to your home or wall outlets is low or lower than normal.
Your electric company can tell you if the line voltage is low. Your electrician
or service technician can tell you if the outlet voltage is low.
• The cook power is not at the recommended setting. Check the chart on
page 16.
• You have not allowed enough cooking time for the amount of food being
cooked. Larger amounts of food need longer cooking times.
• The oven door is not closed completely.
• You have set the controls as a timer. Touch TIMER or CANCEL/OFF
to cancel the Timer.
TroubleshootingTroubleshooting