White-Westinghouse WST3506SB Microwave Oven User Manual


 
Frequently Asked Questions
Q.
I am having trouble with the scanning wand.
A.
Try moving the wand back and forth across the barcode several times. Try scanning from corner
to corner. It is easier to move the scanning wand smoothly with a quick motion rather than
a slow motion.
Q.
When the oven is plugged into a wall outlet for the first time, it does not work
properly. What’s wrong?
A.
The microcomputer used in the oven control may temporarily become scrambled and fail to function
as programmed. Unplug the oven from the wall outlet and then plug it in again. The microcomputer
will then reset for proper functioning.
Q.
Why does the turntable make noise when the oven is turned on?
A.
The noise occurs as the turntable roller rest moves around the microwave floor. Frequent cleaning
of these parts should eliminate or reduce the noise.
Q.
Why is there noise coming from the oven when using a lower power level?
A.
When cooking with power other than 100%, the oven automatically turns on and off to obtain lower
power output. The clicking noise can be heard when the oven switches on and off. This is normal.
The fan will continue to run during the entire cooking cycle.
Q.
Why is there steam coming out of the vent?
A.
Steam is produced as foods heat. It is normal for the oven to vent steam
during cooking.
Q.
What is wrong when the oven light is not working?
A.
The light bulb may have burned out or START was not pressed.
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Problem Possible Cause Remedy
Oven will not
turn on.
The oven door is not closed
securely.
Make sure the door is closed completely.
Oven diplays “LOC” Press and hold the
STOP/CANCEL button 4 seconds
to disable control panel safety lock.
Oven will not
start cooking.
The door is not closed
completely.
Close the oven door securely.
START was not pressed after
programming.
Press START.
Another program is already entered
into the oven
Press STOP/CANCEL twice to cancel the previous
program, enter a new program, and press
START.
The program is not correct. Program again according to the Basic Oven Operating
Instructions.
STOP/CANCEL has been pressed
accidentally
Program oven again.
Arcing or
sparking
Metallic or other inappropriate
materials are being used
in food preparation.
Remove metal objects. Use microwave-safe
utensils only.
The oven is operated when empty. Do not operate the oven when empty.
Spilled food remains inside
the oven.
Clean the interior of the oven with a damp sponge
or paper towel.
Unevenly
cooked foods
and/or under
-
cooked foods
Metallic or other inappropriate
materials are being used in food
preparation.
Remove metal objects. Use microwave-safe
utensils only.
Cooking time or power level
is not suitable.
Use correct power level, cooking time, or multistage
cooking, as appropriate. Follow package directions or
consult cooking guidelines in Section 7, page 19-21.
Food is not turned or stirred. Turn food over, break apart, or stir as appropriate
halfway through cooking time.
Food was not completely defrosted. Defrost food completely before cooking.
Uneven,
incomplete
defrosting
Metallic or other inappropriate
materials are being used in food
preparation.
Remove metal objects. Use microwave-safe
utensils only.
Cooking time or power level
is not suitable.
Use correct power level, cooking time, or multistage
cooking, as appropriate. Follow package directions or
consult cooking guidelines in Section 7, page 19-21.
The turntable
wobbles.
The turntable is not positioned
properly on the Roller Rest
or there is food under the
Roller Rest.
Take out the turntable and Roller Rest. Wipe
with a damp cloth and reinstall the Roller Rest
and turntable properly
When the oven
is operating,
there is noise
coming from the
glass tray.
The Roller Rest and oven
bottom are dirty.
Clean these parts according to the
instructions in Section 6, page 18-19.
The word
LOC
appears in the
display.
The safety lock is activated. Deactivate the safety lock by pressing
and holding
STOP/CANCEL for 4 seconds.
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