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Guarantee Conditions
Standard guarantee conditions:
European Guarantee:
If you should move to another country within Europe
then your guarantee moves with you to your new
home subject to the following qualifications:
· The guarantee starts from the date you first
purchased your product.
· The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of
products.
· This guarantee relates to you and cannot be
transferred to another user.
· Your new home is within the European Commu-
nity (EC) or European Free Trade Area
· The product is installed and used in accordance
with our instructions and is only used domesti-
cally, i.e. a normal household.
· The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest Cus-
tomer Care Centre, list below, to give them details of
your new home. They will then ensure that the local
Service Organisation is aware of your move and able
to look after you and your appliances.
France Senlis +33 (0)3 44 62 29 99
Germany Nurenberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)8 738 79 50
UK Slough +44 (0)1753 219897
We Zanussi undertake that if within 12 months of the
date of the purchase this Zanussi appliance or any part
thereof is proved to be defective by reason only of
faulty workmanship or materials, the company will, at
our option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on
condition that:
· The appliance has been correctly installed and
used only on the electrical supply stated on the
rating plate.
· The appliance has been used for normal domestic
purposes only, and in accordance with the manu-
facturer’s instructions.
· The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any
person not authorised by us.
· All service work under this guarantee must be
undertaken by a Zanussi Service Force Centre.
· Any appliance or defective part replaced shall
become the Company’s property.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside
these hours in which case a premium will be charged.
Exclusions
This Guarantee does not cover:
Damage or calls resulting from transportation, im-
proper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
· Costs incurred for calls to put right an appliance
improperly installed or calls to appliances outside
the United Kingdom.
· Appliances found to be in use within a commer-
cial environment, plus those which are the sub-
ject of rental agreements.
· Products of Zanussi manufacture which are not
marked by Zanussi.
This guarantee is in addition to your statutory and
legal rights.