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Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer.
The dishwasher is fitted with a number of alarm systems which can help you to quickly determine the cause of
any problems.
The dishwasher will not start or stops during operation, an audible signal will inform you of the alarm
intervention. All push buttons are inoperative except for the ON-OFF push button. All indicator lights are off and
in the digital display one of the following flashing fault codes will appear AL1, AL2, AL3, AL4, AL5, AL6, AL7,
AL8.
Press the ON-OFF push button to switch off the dishwasher and carry out the following suggested corrective
actions listed below.
Once the checks have been carried out switch on the dishwasher and start a washing programme, if the fault
code reappears in the digital display, contact your local Service Force Centre.
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or
installation a charge will be made, even if the appliance is in guarantee.
Something not working
Symptom Fault code Solution
The machine will not start ● The door has not been properly closed.
● The plug is not properly inserted in the power socket.
● There is a power failure.
The machine does not fill Alarm AL5
● Ensure the water tap is open.
with water ● Ensure the mains water supply has not been cut off.
● The inlet hose may be squashed or bent. Reposition the hose.
● The inlet hose may be blocked. Switch off the water supply and
clean the filter.
The dishwasher will not drain Alarm AL6
● The drain hose may be squashed or bent. Reposition the hose.
● The sink may be blocked. Clear any blockages.
● The drain hose extension is not correct. Follow the instructions for
connecting to the waste.
● There is no vent in the end of the drain hose.
Protection against flooding Alarm AL4
● Close the water tap and contact the Service Force Centre.
is active
General Alarms AL1, AL2,
● Switch off the dishwasher. Switch it back on and start the programme.
AL3, AL7, AL8 If the alarm reappears, call the local Service Force Centre.
The machine is noisy
● Dishes are rattling against each other, refer to “Loading your machine”.
● The spray arms are knocking against the dishes. Refer to "Loading
your machine".
The door is difficult to close
● The dishwasher is not level, or not properly built-in.
Visible lime deposits or
● Check that there is salt and that the salt cap is tight.
white film on the dishes ● Check that the right level of the water softener is set.
The dishes are not quite dry
● The rinse aid has run out or too little is being used.
The dishes are not clean
● The baskets are too full.
(poor wash) ● The dishes have not been arranged properly.
● The spray arms do not rotate
● The spray arms are clogged.
● The filters are clogged.
● The filters are not in the correct position.
● Not enough detergent has been used or it is unsuitable.
● The detergent is old or has gone hard.
● The salt container cap is not properly closed.
● The washing programme selected is too gentle.