26 Copyright © Acronis, Inc., 2000-2009
After you find the optimal video mode for your hardware, you can create a new bootable rescue
media that will automatically select that video mode.
To do this, start Acronis Media Builder, select the required media components, and type the mode
number with the "0x" prefix (0x338 in our instance) in the command line at the "Bootable media
startup parameters" step, then create the media as usual.
4.3. Creating a custom rescue CD
If the recovery environment cannot detect some of the hard disk drives or the network adapter,
usually there is a problem with the drivers. Acronis rescue CD cannot contain drivers for all hardware
on the market. So when the standard rescue CD lacks some of your hardware drivers, you need to
create a custom one.
The Linux-based recovery environment used by Acronis does not provide the ability for users to add
new drivers. Because of this, you should request Acronis Customer Service Department to create a
custom rescue CD that will have all the drivers you need.
Before making a request, collect the information about your system. Select Generate System Report
in the Help menu. Acronis True Image Home 2010 Netbook Edition will automatically collect the
required information and display a list of what is collected in the report. In the process of creating the
report the program may install some components required for collecting the necessary information.
When the report is complete, click Save As and select the desired folder or leave the default My
Documents folder. The program will archive the report into a zip file. Send the file to the Acronis
Customer Service Department. They will build an iso image of a custom rescue media compatible with
your computer hardware and send you an iso file. Burn this file to a CD/DVD using a program that can
handle iso files such as Nero. Incidentally, this report may also be useful when you request the
Acronis Customer Service Department to help you with a problem.
After burning your custom rescue CD, test it to make sure that your hard disk drives and network
adapter are now detected in the recovery environment.
