MSL6000 series tape library user guide 13
HP technical support
Telephone numbers for worldwide technical support are listed on the HP web site:
http://www.hp.com/support/
.
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
HP strongly recommends that customers sign-up online using the Subscriber's choice web site at
http://www.hp.com/go/e-updates
.
• Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest versions of drivers, and firmware documentation updates as well as instant access to
numerous other product resources.
• After signing-up, you can quickly locate your products by selecting Business support, and then
Storage under Product Category.
HP-authorized reseller
For the name of your nearest HP-authorized reseller:
• In the United States, call 1-800-345-1518.
• Elsewhere, visit http://www.hp.com
and click Contact HP to find locations and telephone
numbers.
Helpful web sites
For product information, see the following web sites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/support/
• http://www.docs.hp.com
• http://www.hp.com/go/ebs
