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Before Calling for Service
Problem Check
Oven light does work. Check for loose bulb. Check for burned out bulb; replace with
40-watt appliance bulb.
Oven does not heat. Confirm range is plugged in.
If both oven and surface elements do not heat, check circuit
breaker. Check control for proper setting.
Oven door will not open Wait for oven to cool. Door latch will release automatically after
oven cools. Do not force door open.
Oven temperature is not accurate. Store purchased oven thermometers do not measure oven
temperature accurately. An accurate digital thermometer is
necessary to calibrate oven.
Check for blocked heat vents.
Aluminum foil alters oven temperature.
Change oven temperature through oven control.
Oven element cycles on and off. This condition is normal when baking or roasting. To maintain a
temperature for baking, oven cycles on and off. The temperature
may vary up to 25°F higher or lower than the oven temperature
set on the control.
The oven smokes the first few times it is
turned on.
Minor smoking is normal first few times oven is used.
Odor or smoke while self-cleaning the oven. There may be some smoke and odor during the first few cleaning
cycles. If there is excessive smoke or odor, too much soil remains
in the bottom of the oven. If the oven smokes excessively, turn off
the oven, wait for oven to cool and wipe away excess soil.
Reset the clean cycle.
Smoothtop element cycles on and off. Normal condition.
Range top is warm during use . Normal condition.
Food cooks slowly or will not maintain
constant boil.
Improper cookware causes poor cooking results. Pan bottoms
must be flat. Pans should be made of heavy material and be
same diameter as surface element. See “ Cooking Utensils”
section.
Coil surface element does not heat. Check to see if element is not plugged in. If element still does not
heat, switch same size elements on range top to see if element is
not working.
Indicator light(s) remain on after smoothtop
surface element is turned off.
This is normal. Indicator light(s) will remain on until range surface
cools.