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SE-4200/4400 WATER FILTRATION SYSTEM
17
P/N 1010852 Rev. C 04/06
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Unit does not have power. The power cord is not correctly plugged
in.
Plug power cord in correctly.
The Control Display is
blank.
The power cord is not correctly plugged
in.
Plug power cord in correctly.
Control Board is inoperable. Contact your maintenance person or
Authorized Service agency.
Transformer is inoperable.
No water comes out of the
filter system.
Unit in “STOP” mode Set unit to “RUN” mode.
Optional Inlet Valve (if installed) is
closed.
Open Inlet Valve.
Optional Prefilter (if installed) is plugged. Clean/replace Prefilter.
Optional Check Valve (if installed) is
stuck closed.
Clean/replace Check Valve.
End of capillaries plugged. Clean/replace cartridge.
Valve/Controller Malfunction. Replace Valve(s)/ Controller.
Low water flow/pressure
out of system.
See above. See above.
System is flushing. Wait for flush cycle to end.
Flushing program set incorrectly for
water conditions.
Decrease the Flush interval and increase
the flush duration.
Drain valve(s) stuck open. Replace/rebuild valve(s).
Low inlet water pressure. Boost pressure/replace pipes.
Water tastes bad. Storage/Shipping solution not complete-
ly flushed out.
Flush system longer.
Biological growth in pipes. Sanitize plumbing.
Water conditions have changed. Consider installing a taste and odor filter.
Broken Capillary in cartridge Replace cartridge.
Flush runs continuously. Drain Valve(s) stuck open. Replace/rebuild valve(s).
Controller sending continuous signal to
valve(s).
Replace Controller.
Flush runs too long. Program duration set too long. Change flush duration.
Flush occurs at time of
high water usage.
Interval flush set to interfere with high
water usage.
Change interval program time, or consider
time of day flush.
Time of day flush set to interfere with
high water use.
Chance time of day for flush to non-peak
water usage time.
Water splashes at drain
during flush.
Drain line not positioned properly. Reposition end of drain line.
Water leaks at ends of
cartridge after changing
cartridge.
Cartridge end connections not tight. Tighten with strap wrench if necessary.
O-rings not lubricated. Lubricate O-ring with a food-grade lubri-
cant.
O-rings split, cut, or twisted. Replace O-rings.