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Ice Dispenser
Ice off mode is active Exit from the mode
Water supply line turned off or not connected Check/Connect the water supply line
There is folding on water tubes between
refrigerator and water line
Check the water tubes
Water pressure is not enough Use impulsive pump
Freezer compartment is too warm
Set the temperature of the freezer
compartment as described in the user manual
After first installation, 12-24 hours need for ice
formation
Wait about 24 hours
Ice cubes stuck together in icebank
It happens when ice dispenser
did not use for a long time. Empty/Clean the
icebank
Ice dispenser does not work
Complaint Possible Reason Solution
Opening and closing of the
doors.
The door(s) is/are not closing.
Drawers are stuck.
Food packages may prevent the door's closing.
The refrigerator is probably not completely vertical
on the floor and it might be rocking when slightly
pushed.
The floor is not level or strong.
The food might be touching the ceiling of the drawer.
The roller wheel on which the drawer slides might
have been soiled or jammed.
Replace the packages that are obstructing the door.
Adjust the elevation screws.
Make sure that the floor is level and capable to carry the refrigerator.
Rearrange food in the drawer.
Clean the roller wheel.
Complaint Possible Reason Solution
Noise
The operation noise increases
when the refrigerator is running.
Vibrations or noise.
Water/condensation/ice in the
refrigerator.
Condensation on the inner walls
of refrigerator.
Water/condensation/ice on the
outside of the refrigerator.
Humidity occurs on the outside of
the refrigerator or between the
doors.
Storage capacities of today's Frost Free refrigerators
have been increased and they can work under lower
temperatures.
The floor is not even or it is weak. The refrigerator
rocks when moved slowly.
The objects placed on top of the refrigerator rock.
Hot and humid weather increases icing and
condensation.
The doors are ajar.
Doors might have been opened very frequently or
they might have been left open for along time.
The weather may be humid.
Inside of the refrigerator should be cleaned.
There might be food with pungent odour inside the
refrigerator.
Some containers or packaging materials might be
causing the smell.
It is normal and not a fault.
Make sure that the floor is level, strong and capable to
carry the refrigerator.
Remove the objects.
Make sure doors close fully.
Open the door less frequently.
This is quite normal in humid weather. When the humidity is less,
condensation will disappear.
Clean the inside of the refrigerator with a sponge, warm water
or carbonated water.
Pack the food.
Use a different container or different brand packaging material.
It is normal and not a fault.