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GUARANTEE DETAILS
Your new Beko product is guaranteed against the cost of breakdown repairs for
twelve months from the date of the original purchase.
What is covered?
• Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
• The cost of functional replacement parts, but excluding consumable items.
• The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental damage or misuse and abuse.
• Cabinet or appearance parts, including knobs, flaps, handles or container
lids.
• Accessories or consumable items including but not limited to, ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs required as a result of unauthorised repair or inexpert installation that
fails to meet the requirements contained in the user instruction book.
• Repairs to products used on commercial or non-residential household premises.
• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often
included within your household contents insurance policy, or may be available
separately from your retailer).
Important notes.
• Your Beko product is designed and built for domestic household use only.
• The guarantee will be void if the product is installed or used in commercial
or non-residential domestic household premises.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the User Instructions Booklet provided.
• Professional installation by a qualified Electrical Domestic Appliance Installer
is recommended for all Washing Machines, Dishwashers and Electric Cookers
• Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered
Gas Installer.
• The guarantee is given only within the boundaries of the United Kingdom and
the Republic of Ireland.
• The guarantee is applicable only to new products and is not transferable if the
product is resold.
• Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
Freezer compartment is too warm or
Freezer compartment door was not closed properly
Set the temperature of the freezer
Compartment as described in the user manual or
check the freezer compartment door
Power failure
Wait for ice until freezer compartment
reaches to setting temperature
Just before the ice cube option, crush ice
was dispensed
It is normal. After 2-3 seconds, cube ice would be
despensed
One or two ice cubes may pass crusher side and can
be crushed by the crushers during the cube ice option
It is normal , don’t worry
Freezer compartment door is not closed properly or
freezer compartment is used very frequently
Check the door closing
Temperature control of freezer compartment is not
set cold enough
Reduce the set temperature of the freezer
compartment cold enough
Water Dispenser
There is folding on water tubes between
refrigerator kinked water pipes
Check the water pipes
Water supply line turned off or not connected Check/Connect the water supply line
Water pressure is not enough Use impulsive pump
The air entrapped in the system
Press the latch for at least one minute
First glass of water is warm Water dispenser is not used for a long time Dispense water until cool water is dispensed
Water dispenser does not work but
ice dispenser works
Water in the system is frozen
Be sure anti-condensation swicth is pressed and
set the refrigerator a warmer setting
Poor Taste/Odor
Dipenser was not used for a long time
Despense water until all the water in the system
is replenished
Low quality of the water in the main water supply line Use filter or use water container with impulsive
pump
Icebank is not clean Empty and clean the icebank
Sound and Noise come from Dispenser
Whirring sound
Sounds of water flowing in the dispenser
It is normal
Rumbling sound
Noise produced by ice dropping and hitting to icebank
It is normal
Whizz and Click sound
The sound comes from the motor and the selonoids It is normal
Complaint Possible Reason Solution
Ice cubes/Water have poor taste/odor
Ice cubes are melting, slushy
Ice cube option is selected but crush
ice is dispensed
Ice cube formation is slow
Water Dispenser does not work