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6.0 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES
Cold water flows continuously into drain
when steamer is OFF.
Either or both solenoid valves are not
closing. Contact your authorized service
agency to repair or replace solenoid
valves.
Water overflowing into cooking
compartment.
Problem with operating probe caused by
either:
1. Short between probe terminal and
body of steamer. Contact your
authorized service agency.
2. Excessive scale build-up on probe.
Contact your authorized service
agency. Have water quality analyzed
and corrected immediately to avoid
damage to steamer.
Heater elements do not come on. 1. Problem with contactors or thermostat
coated with scalant. Contact your
authorized service agency. Have water
quality analyzed and corrected
immediately to avoid damage to
steamer.