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Self Help - Cooktop
Knob(s) are in the “light” position. Turn knob(s) to “OFF” position or to desired
flame setting.
Gas is turned off. Make sure the gas shut-off valve is in the ON position and the
gas supply to the house is not shut off.
Unit is not hooked up to gas supply. Call gas company.
Plug is not completely inserted into outlet. Incorrect house wiring. Check the
power supply. Verify that the unit is grounded with the correct polarity. Make
sure the unit is plugged in.
Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check
and/or replace fuse.
Burner ports are clogged. With the cooktop turned off and cool, remove burner
caps. Use a stiff nylon bristle toothbrush to push debris through burner ports.
Misaligned burner cap. Verify that burner caps are properly positioned over
burners.
Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air
dry before using. Check for burned-on food or grease. See cleaning
recommendations, page 23. Burner will not light if ignitor is wet, damaged or
dirty.
Burner ports are clogged. With the cooktop turned off and cool, remove burner
caps. Use a stiff nylon bristle toothbrush to dislodge debris.
Misaligned burner cap. Verify that burner caps are properly positioned over
burners.
Burner cap is wet. Turn off burner, cool and dry burner cap and burner base
throroughly.
Call service.
COOKTOP PROBLEM
POSSIBLE CAUSES & SUGGESTED SOLUTIONS
Burners click continuously.
Surface burners do not light.
Uneven or too high flame,
burner is hard to light.
Uneven flame - LP/ bottled
gas users.