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How to Obtain Service or
Parts
To reach a service representative, see the contact information at the front of the
manual. Please be prepared with the information printed on your product data
plate when calling.
Product Data Plate The data plate shows the model and serial number. Refer to the data plate on
the appliance when requesting service. It is located on the frame near the
drawer. Open the drawer to view it.
Warranty
What this Warranty Covers & Who it
Applies to:
The limited warranty provided by BSH Home Appliances (“Bosch”) in this State-
ment of Limited Product Warranty applies only to the Bosch freestanding and
slide-in range, ("Product") sold to you, the first using purchaser, provided that
the Product was purchased: (1) for your normal, household (non-commercial)
use, and has in fact at all times only been used for normal household purposes;
(2) new at retail (not a display, "as is", or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada, and has
at all times remained within the country of original purchase. The warranties
stated herein apply only to the first purchaser of the Product and are not trans-
ferable.
Please make sure to return your registration card; while not necessary to effec-
tuate warranty coverage, it is the best way for Bosch to notify you in the unlikely
event of a safety notice or product recall.
“F” and a number appears in display and
control beeps
This is a fault code. Press OFF to clear the display and stop beeping.
Reset oven if necessary. If fault code remains and beep continues, record
fault code, cancel oven and call authorized service technician.
With a new range there is a strong odor
when oven is turned on
This is normal with a new range and will disappear after a few uses. Oper-
ating the self-clean cycle will also “burn-off” the smell more quickly.
Control does not react when the pad is
touched
Be sure that pad is clean. Touch the center of the touchpad. Use the flat
part of your finger.
Fan is running during modes that don’t
use convection
On some models, the convection fan will run while the oven is preheating
for the bake mode. This is normal.
Slide-in models also have a cooling fan that runs during every cooking
mode.
Warm air or steam escapes from oven
vent
It is normal to see or feel steam or warm air escaping from the oven vent.
Do not block the vent.
Table 14: Oven Troubleshooting Chart
Oven Problem
Possible Causes and
Suggested Solutions
Figure 23: Data Plate
Data Plate