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Troubleshooting
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Oven will not start
1. Electrical cord is not plugged in.
2. Door is open.
3. Wrong operation is set.
1. Plug into the outlet.
2. Close the door and try
again.
3. Check instructions.
Arcing or sparking
1. Materials to be avoided in
microwave oven were used.
2. The oven was operated when
empty.
3. Spilled food remains in the cavity.
1. Use microwave-safe
cookware only.
2. Do not operate with oven
empty.
3. Clean cavity with wet towel.
Unevenly cooked foods
1. Materials to be avoided in
microwave were used.
2. Food is not defrosted completely.
3. Cooking time and/or power level is
not suitable.
4. Food was not turned or stirred.
1. Use microwave-safe
cookware only.
2. Completely defrost food.
3. Use correct cooking time
and/or power level.
4. Turn or stir food frequently.
Overcooked foods
1. Cooking time and/or power level is
not suitable.
1. Use correct cooking time
and/or power level.
Undercooked foods
1. Materials to be avoided in
microwave were used.
2. Food is not defrosted completely.
3. Oven ventilation ports are
restricted.
4. Cooking time and/or power level is
not correct.
1. Use microwave-safe
cookware only.
2. Completely defrost food.
3. Check to see that oven
ventilation ports are not
restricted.
4. Use correct cooking time
and/or power level.
Improper defrosting
1. Materials to be avoided in
microwave oven were used.
2. Cooking time and/or power level is
not correct..
3. Food is not turned or stirred.
1. Use microwave-safe
cookware only.
2. Use correct cooking time
and/or power level.
3. Turn or stir food frequently.
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