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TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Milk is not
foaming?
• Milk is warm or too
hot to foam.
• Use cold, fresh (or freshly opened) milk.
• Do not re-foam already heated milk.
• Try reducing the quantity of milk in the
milk jug.
• Try a different milk. Some milks and
milk brands produce more froth than
others. For example, we have found that
some soy milks produce froth while
others do not. Experiment with different
milk options and frothing discs to
achieve the desired result.
• Adding dense ingredients like thick
syrups, heavy powders and large flakes
can significantly reduce the amount of
foam. This is normal.
Milk is not
heating?
• Ensure the milk jug is correctly
positioned onto the power base.
• Ensure that the milk frother has been
properly activated. Frothing has started
once the milk frother beeps once and
the button surround slowly flashes. If
the milk frother does not do this, re-
push the START | STOP push-dial
once, firmly.
• Increase the temperature by turning the
START | STOP push-dial to the right.
Frothing
disc is not
moving or is
dislodged?
• Frothing disc is not
inserted correctly.
• Frothing disc
has dislodged
during operation.
•
Ingredients have been
added too quickly.
1. Stop operation.
2. Remove liquid from milk jug.
3. Ensure the frothing disc is securely
and correctly attached. Refer to steps
2 & 3, page 11. Once attached, turn the
frothing disc with your fingers, it should
turn freely. If it doesn’t, contact Breville
Customer Service on 1-866-273-8455.
4. Refill milk jug with liquid.
5.
Start frothing. Add ingredients (if desired)
slowly and in small quantities after the
milk has already started swirling.