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Limited One Year Warranty
Calphalon will repair or replace any 7 Qt. Slow Cooker
found defective in material or workmanship within one
year of the original purchase. This warranty applies
when the slow cooker is put to normal household use and
is operated and cared for according to the instructions.
Minor imperfections, surface markings as a result of ship-
ping, and slight color variation are normal. This excludes
damage from misuse or abuse, such as improper clean-
ing, neglect, accident, alteration, fire, theft, or use in a
commercial establishment.
This warranty excludes all incidental or consequential
damages, except in those states that do not allow the
exclusion or limitation of these damages.
If You Have a Warranty Claim
If you believe you have a defective product, send the
product, freight pre-paid, with a letter explaining the
defect, to this address:
Calphalon Consumer Relations
240 Metty Drive, Suite D
Ann Arbor, MI 48103
All items must be shipped freight pre-paid. Please use
a package delivery service able to track and/or insure
your return items – we recommend DHL, UPS or FedEx
ground service. All appliances confirmed as defective
(as described) will be replaced, free of charge, with an
identical item or, if the item is no longer available, with
a comparable product. Warranty replacements will be
processed within 10 - 15 business days after receipt.
Please call Calphalon Consumer Relations at
1-800-809-7267 if you have additional questions.