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FREQUENTLY ASKED QUESTIONS
1. I have assembled the blender, but when I press the power
button, the light does not illuminate? Why won’t it turn on?
Check to make sure the blender power cord is securely inserted into a
suitable electrical outlet. (See page 3 for Electrical Requirements.)
Look over the assembly of the blender blade assembly and stainless steel
collar. As a safety precaution, the blender will not operate if the jar is
not properly placed on the blender base. (See page 5 for Assembly
instructions.)
2. I plugged in my blender and pressed the “Puree” button,
but nothing happens. What am I doing wrong? In order for the
blender to start, you first need to press the power button located in the
front center position on the control pad. Then, an indicator light flashes to
let you know the blender is ready for operation.
3. While making a smoothie using the “Smoothie” button, the
blender stopped. What caused this? Once the smoothie button
is pressed, the blender will automatically run on liquify for 30 seconds
and then pulse on and off for 30 seconds; then the blender will stop. For
additional blending, press the “Smoothie” button for another cycle OR
press “Pulse” to manually add pulses of power, as needed.
4. I have overloaded the blender and jammed the blade.
What should I do? Turn the blender off by pressing the power button.
Unplug the power cord by firmly grasping and removing the plug from
the electrical outlet. Remove the lid and use a scraper to dislodge the
food. Keep your hands away from the blades. Once some food is
removed, it may be helpful to add a little liquid to the jar to help
process it.
5. I have properly assembled the blender, and when I press
the power button, the warning light is flashing. However,
when I select a speed, the blender does not turn on. What
am I doing wrong? If you have assembled the blender jar and
blade attachment (with collar) and see the flashing indicator light, yet
your blender will not start, please contact Calphalon’s Customer Service
Team. Turn the blender off by pressing the power button. Unplug the
electrical cord by firmly grasping the plug and removing it from
the outlet.