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Reason: The ground coffee funnel or the internal brewing
chamber is clogged.
Solution: Place a cup underneath the Dual Coffee Spout and
run an extra rinse cycle.
COFFEE READY
• Push and hold the Rotary Dial until display shows FILTER.
• Turn the dial until the display shows:
MAINTENANCE
• Push the dial and select RINSE UNIT.
• Push the Rotary Dial again. Place a cup underneath the Dual
Coffee Spouts and push the Rinse Button.
COFFEE READY
B. THE DISPLAY READS FILL WATER BUT THERE IS
ENOUGH WATER IN THE WATER TANK.
Reason:
The low water floatation device (Fig. 10 "x") is missing.
Solution: Within the water tank is a small compartment. Inside is
a small black floatation device. On top is a small clear plastic
cover. This small plastic cover is missing and the floatation
device is outside of the small compartment. Check if you can
locate both pieces and reassemble. If you cannot find them, call
1-800-220-5701. We will send the pieces to you FREE OF CHARGE.
C. INSUFFICIENT FROTHED MILK PRODUCTION
Make sure
• the dial of the Auto Cappuccino System points the frothing
position (Fig. 5f).
• the venting tip (Fig. 5a) is clean (check if the flexible lip is free
of any old milk residue).
• the Auto Cappuccino System is assembled tightly (chapter 12)
• all parts of the Auto Cappuccino System are clean and not
clogged with old milk residue
The milk you are using is "too heavy". "Half and Half" or liquid coffee
creamers like "coffeemate" are too heavy to be siphoned fast
enough through the system.
Skim milk will always produce more froth than whole milk.
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;
NO BEANS ARE GROUND
Reason: A stone is blocking the burr grinder.
• Turn the machine off. Unplug the machine.
• Open the Cover Lid and remove the Bean Container Safety
Lid (Fig. 4).
• Remove any beans with a vacuum hose.
• Attach the burr grinder release tool (Welcome Pack) to the
upper burr (Fig. 15).
• If you cannot find the tool, call customer service
1-800-220-5701 and we will send the tool free of charge.
• Turn the tool slowly counter-clock wise until the stone is
released.
• Fill with a few beans.
• Turn the machine on and test the grinder.
• Discard the first two cups of coffee.
33. ERROR MESSAGES
If the Z5 displays any of the following error messages, please
proceed as described.
ERROR 1, ERROR 3, ERROR 4, ERROR 5
Call our customer service hot line 1-800-220-5701.
Your machine needs to be returned for service.
33.