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TROUBLESHOOTING
Problem Solut ion
Ice cream is
not ready in
recommended
time.
Check recipe to make sure
that the ingredients are
correct. Keep the freezer
bowl in the freezer for a
longer amount of time
before making ice cream.
Do not let freezer bowl sit
outside of the freezer for
more than 5 minutes before
making ice cream. Make
sure your freezer is set to
0˚F.
Ice cream is
not dispensing.
The ice cream may be too
thick. Check the processing
time. Check recipe to make
sure that the ingredients are
correct. Remove the bowl,
scoop out and eat the ice
cream.
Motor stalls. The ice cream may be
too thick. Check the
processing time. Turn off
ice cream maker. Clean
ice cream maker and put
freezer bowl in the freezer.
Make a new batch once
the bowl is frozen for the
recommended amount of
time.
Mix-ins are not
dispensing.
Check the condiment chute
to make sure that mix-ins
are not stuck. Clean and
dry the chute. Check mix-
ins to make sure that they
are not melting. Clean and
dry condiment dispensers.
Check for jammed mix-ins.
Mix-ins may be too large.
The mixing arm
is not turning.
Check to make sure there
is no ice in the freezer bowl.
Check to see if unit is on.
The ice cream may be too
thick.
CLEANING
1. Unplug your Cuisinart
®
Mix It In
™
Soft
Serve Ice Cream Maker before
cleaning.
2. Base: Wipe with a damp cloth and dry.
Never use abrasives or immerse
in water.
3. Freezer Bowl and Lid: Wash by hand in
warm soapy water and dry thoroughly.
DO NOT PUT IN THE DISHWASHER.
DO NOT CLEAN WITH ABRASIVE
CLEANSERS OR IMPLEMENTS.
4. Handle with Dispensing Bracket: Wash
thoroughly by hand in warm soapy water.
Be sure to eliminate all ice cream residue
by cleaning the dispensing while it is
opened (with the handle pushed down)
and closed (with handle up).
5. Mixing Arm, Condiment Containers,
Condiment Chute and Drip Tray: Wash
by hand in warm soapy water and dry
thoroughly. These parts are also top rack
dishwasher-safe. Be careful not to
remove the small rubber pads that are
located inside the condiment containers
when cleaning. The rubber pads are a
part of the condiment containers and are
not removable.
STORAGE
DO NOT put freezer bowl in freezer if bowl is
wet. DO NOT store lid, mixing arm, base, drip
tray or condiment containers in the freezer.
You may store the freezer bowl in the freezer,
in its upright position, for convenient,
immediate use. Before freezing, wrap the
bowl in a plastic bag to prevent freezer burn.
Do not store frozen desserts in the freezer
bowl. Transfer desserts to an airtight
container for longer storage in the freezer.
When filled condiment containers are not in
use, store in a cool, dark place. Empty
containers if not used once a week. Start
with fresh mix-ins so they don’t spoil.
NOTE: The ice cream will lose its soft
consistency and harden after it is stored in
the freezer