Cuisinart TCS-60 Convection Oven User Manual

This warranty supersedes all previous warranties on Cuisinart
This warranty is available to consumers only. You are a consumer if you
own a Cuisinart
Steamer that was purchased at retail for personal, family,
or household use. Except as otherwise required under applicable state law,
this warranty is not available to retailers or other commercial
purchasers or owners. We warrant that your Cuisinart
Steamer will be
free of defects in material or workmanship under normal home use for
three years from the date of original purchase. We suggest that you
complete and promptly return the enclosed warranty registration card to
facilitate verification of the date of original purchase. However, return of
the warranty registration card is not a condition of these warranties.
If your steamer should prove to be defective within the warranty period, we
will repair it (or, if we think it necessary, replace it) without charge to you.
To obtain warranty service, please call our Consumer Service Center
toll-free at 1-800-726-0190, or write to:
150 Milford Road
East Windsor, NJ 08520
To facilitate the speed and accuracy of your return, please enclose $10.00
for shipping and handling of the product (California residents need only
supply proof of purchase and should call 1-800-726-0190). Please also be
sure to include a return address, daytime phone number, description of the
product defect, product serial number (stamped on bottom of product
base), and any other information pertinent to the product’s return. Please
pay by check or money order.
Your Cuisinart
Steamer has been manufactured to strict specifications.
These warranties expressly exclude any defects or damages caused by
accessories, replacement parts, or repair service other than those that
have been authorized by Cuisinart. These warranties do not cover any
damage caused by accident, misuse, shipment, or other than ordinary
household use. These warranties exclude all incidental or consequential
damages. Some states do not allow the exclusion of or limitation of
incidental or consequential damages, so the foregoing limitation may
not apply to you.
California law provides that for In-Warranty Service, California residents
have the option of returning a nonconforming product (A) to the store
where it was purchased or (B) to another retail store which sells Cuisinart
products of the same type. The retail store shall then decide to either repair
the product, refer the consumer to an independent repair facility, replace
the product, or refund the purchase price less the amount directly attributa-
ble to the consumer’s prior usage of the product. If either of the above two
options does not result in the appropriate relief to the consumer, the con-
sumer may then take the product to an independent repair facility if service
or repair can be economically accomplished. Cuisinart and not the con-
sumer will be responsible for the reasonable cost of such service, repair,
replacement, or refund for nonconforming products under warranty.
California residents may also, at their preference, return nonconforming
products directly to Cuisinart for repair or, if necessary, replacement, by
calling our Consumer Service Center toll-free at 800-726-0190. Cuisinart
will be responsible for the cost of the repair, replacement, and shipping and
handling of such nonconforming products under Warranty.
If you are experiencing problems with your Cuisinart product, we suggest
that you call our Consumer Service Center at 1-800-726-0190 before
returning the product for servicing. Often, our Consumer Service
Representatives can help solve the problem without having the product
serviced. If servicing is needed, a representative can confirm whether the
product is under warranty and direct you to the nearest service location.
*Important: If the nonconforming product is to be serviced by
someone other than Cuisinart’s Authorized Service Center,
please remind the Servicer to call our Consumer Service Center
at 1-800-726-0190 to ensure that the problem is properly diagnosed,
the product is serviced with the correct parts, and the product is still
under warranty.
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