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Before You Call for Service
Problem May Be Caused By What to Do
Oven door will not open. Oven is set to self clean. Check display. If lock symbol appears on
display oven door cannot be opened. Wait for
oven to complete self clean process or press
CANCEL · SECURE. Door will unlock once oven
has cooled.
Error code appears and stays
on display, for example “U55.”
An error code having a letter with
a number following it that appears
and stays on the display indicates
a problem that cannot be resolved
by the customer.
Call for service.
Warranty and Service
Getting Help
Before you request service:
1. Review the Before You Call For Service section of this manual (page 27).
2. Use the helpful tips found in our Problem Solution Guide.
3. Become familiar with the warranty terms and conditions of your product on the following page.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center
at the number below.
Dacor’s Customer Service center is available 6:00
a.m. – 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us