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WARRANTY
This certificate is issued by DEFY APPLIANCES (PTY) LTD. manufacturers of Defy and Ocean products, hereinafter the Company, to the
original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under
normal domestic use, both in workmanship and material, subject to t following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The
Company reserves the right to effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service
shall be borne by the Company in full, provided that the appliance is located no further than 50 km from a Company Service Centre or an
Authorised Service Dealer. Where the appliance is located beyond the 50 km radius, the purchaser shall be liable for the standard travelling
charges, as determined by the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our service centres and are not collected from the
customers home. Faulty units should be delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Rusted or corroded solid plates, vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition
of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with
operating instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are effected by any
persons not duly authorised by the Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial
number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in
terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or
malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this
Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of the Republic of South Africa, Namibia,
Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser's
account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this
Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.
SERVICE CENTRES
IF YOU HAVE FOLLOWED THE INSTRUCTIONS AND STILL HAVE A PROBLEM, CONTACT THE NEAREST
DEFY SERVICE CENTRE. THEY WILL BE ABLE TO ADVISE YOU ON ANY ASPECT OF THE PRODUCT OR
SEND A QUALIFIED TECHNICIAN TO REPAIR IT.
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS
EAST LONDON
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
JOHANNESBURG
Commercial Head Office,
Administration, Distribution,
National Groups, Tel. Sales,
Contracts and Credit.
Cnr. Mimetes & Kruger Sts.
Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621
0300
Gauteng.Service@defy.co.za
PRETORIA.
Block A1 Old Mutual Industrial
Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
BLOEMFONTEIN
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021-526 3000
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue,
Umgeni Business Park, Durban
4051.
Tel. 031 268 3300
Durban.Service@defy.co.za