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Standard guarantee conditions
AEG offer the following guarantee to the first purchaser of this appliance:
1. The guarantee is valid for 12 months commencing when the appliance is handed over to the first
retail purchaser, which must be verified by purchase invoice or similar documentation.
The guarantee does not cover commercial use.
2. The guarantee covers all parts or components which fail due to faulty workmanship or faulty
material. The guarantee does not cover appliances where defects or poor performance are due to
misuse, accidental damage, neglect, faulty installation, unauthorised modification or attempted
repair, commercial use or failure to observe requirements and recommendations set out in the
instruction book.
This guarantee does not cover such parts as light bulbs, removable glassware.
3. Should guarantee repairs be necessary the purchaser must inform the nearest customer service
office (AEG's service or authorised agent). AEG reserves the right to stipulate the place of repair
(i.e. the customer's home, place of installation or AEG workshop).
4. The guarantee or free replacement includes both labour and materials.
5. Repairs carried out under guarantee do not extend the guarantee period for the appliance. Parts
removed during guarantee repairs become the property of AEG.
6. The Purchaser's statutory rights are not affected by this guarantee.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new
home subject to the following qualifications:
The guarantee starts from the date you first purchased your product
The guarantee is for the same period and to the same extent for labour and parts as exists in the
new country of use for this brand or range of products
This guarantee relates to you and cannot be transferred to another user
Your new home is within the European Community (EC) or European Free Trade Area
The product is installed and used in accordance with our instructions and is only used domestically,
i.e. a normal household
The product is installed taking into account regulations in your new country
Before you move please contact your nearest Customer Care centre, listed below, to give them details
of your new home. They will then ensure that the local Service Organisation is aware of your move and
able to look after you and your appliances.
France Senlis +33 (0)3 44 62 29 29
Germany Nürnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)8 738 79 10
UK Newbury +44 (0)1635 572 700
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GUARANTEE CONDITIONS