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Solutions To Common Problems
Automatic Ice Maker
Problem Cause Correction
Ice maker is not
making any ice.
Ice maker power switch is Off.•
Water supply is not connected •
to refrigerator.
Household water line valve is •
not open.
Freezer is not cold enough.•
Valve on cold water pipe •
is clogged or restricted by
foreign material. If valve is of
the self-piercing type, it may
not have created a sufficiently
sized hole in tube for water to
pass through.
Check to see if the water •
dispenser is dispensing water.
Water filter is not completely •
seated.
Turn on power switch.•
Connect water supply (see • Installation
Instructions).
Turn on household water line valve. •
See Problem section, Temperatures Are •
Too Warm.
Turn off household water line valve. •
Remove valve. Ensure that valve is not a
self-piercing valve. Clean valve. Replace
valve if necessary.
If not, the ice & water filter cartridge •
is clogged or restricted, and must be
replaced.
Push firmly until the water filter snaps into •
place (you should hear two clicks).
Ice maker is not
making enough ice.
Ice maker is producing less •
ice than you expect.
Freezer is not cold enough.•
Household water line valve is •
not completely open.
Check to see if water •
dispenser is dispensing
slower than normal.
Ice maker should produce approximately •
4-5 pounds of ice every 24 hours. Fast
Ice should produce up to 6 pounds of ice
every 24 hours.
See Problem section, Temperatures Are •
Too Warm.
Turn on household water line valve. •
If it is, replace the ice & water filter •
cartridge.
Ice maker will not stop
making ice.
Ice maker wire signal arm •
is being held down by some
item in the freezer.
Move item and release wire signal arm. •
Remove any ice cubes frozen together over
wire signal arm.
Ice maker is not
separating the ice
cubes.
Ice cubes are not being used •
frequently enough.
Ice cubes are hollow or •
smaller than normal.
Remove and shake ice bin to separate •
cubes.
The ice & water filter cartridge may be •
clogged. Replace filter cartridge.
Ice has bad odor and
taste.
Ice has picked up odor or •
flavor from strong food stored
in refrigerator or freezer.
Ice not used frequently enough.•
Cover foods tightly. Discard stale ice. Ice •
maker will produce fresh supply.
Discard stale ice.•