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Please carry out the following checks on your appliance before calling an engineer. It may be that the problem is a
simple one which you can solve yourself without the expense of an engineer.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the
appliance is under guarantee.
PROBLEM POSSIBLE SOLUTION
The grill, oven and timer do not work.
Check that the appliance has been wired in to the
appliance supply and is switched on at the wall.
Check that the main cooker fuse is working.
The grill works but the fan oven does not.
Check that the timer is set for manual operation.
Switch OFF at the wall and allow the oven to cool.
Check that the oven is now working normally.
The grill does not work or cuts out after being used
for a long period of time.
Check that only the grill control has been turned.
Ensure that the door is left open during grilling.
Leave the grill door open and allow to cool.
Check that the grill works is now operating normally.
If the cooling fan fails the grill will not operate correctly.
Please call your Service Force Centre.
The timer does not work.
Check that the instructions for the operation of the timer
are being closely followed.
The oven is not cooking evenly.
Check that the appliance is correctly installed and is
level.
Check that the recommended temperatures and shelf
positions are being used.
The oven light fails to illuminate.
The oven light bulb may need replacing.
If the main oven is set for automatic cooking the light
will illuminate when the cook time begins.
The oven fan is noisy.
Check that the oven is level.
Check that the shelves and bakeware are not vibrating
in contact with the oven back panel.
The oven temperature is too high or too low.
Check that the recommended temperatures and shelf
positions are being used. Be prepared to adjust the
temperature up or down by 10°C to achieve the results
you want.
SOMETHING NOT WORKING