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15. DECLARATION OF
GUARANTEE TERMS
SERVICE & SPARE PARTS
If you wish to purchase spare parts or
require an engineer, contact your
local AEG Service Force Centre by
telephoning:
08705 929 929
Your telephone call will be
automatically routed to the Service
Centre covering your post code area.
For the address of you local Service
Force Centre or for further information
regarding Service Force, please visit
the website as www.serviceforce.co.uk
When you contact the Service Centre
they will need the following
information:
1. Your name & address, including
post code.
2. Your telephone number
3. Clear and concise details of the
fault.
4. The model, serial and production
number.
This information can be found on the
rating plate. The rating plate is on the
inner edge of the door on the right.
5. Date of purchase. Please note that
it will be necessary to provide proof of
purchase for any in guarantee service
call.
In-guarantee customers should ensure
that the chapter headed "What to do
if...“ has been read, as the engineer
will make a charge if the fault is not a
mechanical or electrical breakdown.
CUSTOMER CARE
For general enquiries concerning your
AEG appliance or for further
information on AEG products please
contact our Customer Care
Department by letter or telephone at
the address below or visit our website
at www.aeg.co.uk
Customer Care Department
AEG Domestic Appliances
55-77 High Street,
Slough,
Berkshire,
SL1 1DZ
Tel. 08705 350350 (*)
(*) Calls to this number may be
recorded for training purposes.