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2. tf you need assistance*...
Call Whirlpool Consumer Assbtance
Center telephone number. Dial toii-free
from anywhere in the U.S.A.:
1-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appiiince or, if service is necessary, recom-
mend
a
qualii service company in your
area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
3. kf you need service*...
Whirlpool has
a
nationwide network of
authorized Whirlpool” service companies.
Whirlpool service technicians are trained to
fulfill the product warranty
and provide
after-
warranty service, anywhere in the United
States. To locate the authorized Whirlpool
service company in your area, call our
Consumer Assistance Center telephone
number (see Step 2) or bok in your tele-
phone directory Yellow Pages under:
*When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model
and
serial numbers,
anti
the pur-
chase date. (SW page 2.) This informa-
tion will help us respond properly to your
request.
4. lf you need FSP replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
syn&ol of quality whenever you need a
replacement part for your Estate@appliince.
FSP replacement parts will fit right and work
rfght, because they are made to the same
exacting specifications used to buikf every
new Estate appliince.
To locate FSP replacement parts in your
arw, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resofve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Driie
Chiigo, IL 60606
l
MACAP will in turn inform us of your
action.
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