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Troubleshooting
Problem Possible cause What to do
Dishwasher will not
start.
No power. Ensure the dishwasher is plugged in and the
power supply is turned on at the wall.
The door is not properly
closed.
Close the door.
Start/Pause button
has
not been pressed.
Press the Start/Pause button .
Water tap not turned on. Ensure water is connected and turned on.
Blocked strainer in water
inlet hose.
Check the strainer and clean if necessary—it
is located where the water inlet hose screws
into the tap.
Keylock is activated.
Cancel Keylock by pressing and holding
for 3 seconds.
Lower spray
arm rotates with
difficulty.
Spray arm holes are blocked
by small items or food
particles.
Clean the spray arm. See ‘Care
and cleaning’ for instructions.
Cover of detergent
dispenser cannot
be closed.
Detergent compartment
has been overfilled.
Remove detergent until the cover can be
closed.
Detergent dispenser is
clogged with remnants of
detergent.
Wipe dispenser out with a damp cloth. Dry
the dispenser before adding detergent.
Remnants of
detergent stuck
inside dispenser.
Compartment was damp
when filled with detergent.
Wipe dispenser out with a damp cloth. Dry
the dispenser before adding detergent.
Buttons beep and
do not respond.
Keylock is activated.
Cancel Keylock by pressing and holding
for 3 seconds.
Water remains
inside dishwasher
after wash has
ended.
Drain hose is crimped, bent,
or blocked.
Check the drain hose and straighten if
needed.
Pump is jammed. Call your Fisher & Paykel Authorised Service
Centre or Customer Care.
Filter(s) blocked. Clean the filter(s). See ‘Care and cleaning’ for
instructions.
Foaming. Incorrect amount or type of
detergent used.
See section ‘Adding detergent’ or consult the
detergent manufacturer’s instructions.
Too much egg in the wash
load.
Increase the amount of detergent.
Rinse aid dosage level too
high.
Decrease the rinse aid dosage.
Rinse aid spills not wiped
up.
Ensure that all rinse aid spills are wiped up
when they occur.
The dishwasher
stops suddenly
during the wash.
Power or water supply has
been interrupted.
Check the power and water supplies.