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Avoid Service Checklist
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AVOID SERVICE CHECKLIST
Before you call for service - read this
You may save the cost and inconvenience of an unnecessary service call by first reviewing this easy to use Avoid-
Service Check List of the most frequently encountered situations that are not the result of defective workmanship
of materials.
You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective
product workmanship or materials.
Your new appliance is a carefully engineered product. Many times, what appears to be a reason to call for service
requires nothing more than a simple adjustment you can easily make in your own home or is normal operating
characteristic of appliance under certain conditions.
This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance.
PROBLEM POSSIBLE CAUSE / SOLUTION
INSTALLATION
PRINTED IN CANADA
RANGE DOES NOT OPERATE
Range is not level.
Cannot move appliance easily.
Appliance must be accessible for
service.
Entire range or oven does not
operate.
Oven does not operate.
Poor installation. Place oven rack in center of oven. Adjust leveling legs (slide-in models) at base
of range until the oven rack is level.
Be sure floor is level and is strong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and
have sufficient room for range clearance.
Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Make sure cord/plug is plugged tightly into outlet .
Service wiring is not complete. Contact your dealer, installing agent or authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company for service.
Oven control beeps and displays F1 or F3. Electronic control has detected a fault condition. Push
the CANCEL pad to clear the display and stop the beeping. Reprogram oven. If fault recurs,
record fault number, push CANCEL pad and contact authorized servicer.