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Avoid Service Checklist
21
PROBLEM POSSIBLE CAUSE / SOLUTION
GAS BURNERS COOKTOP (some models)
Surface burners do not light.
Surface burner flame burns half
way around.
Surface burner flame is orange.
Poor baking results.
Flames inside the oven or smoking
from vent .
Surface control knob has not been completely turned to LITE. Push in and turn the surface control
knob to LITE (until burner ignites) and then turn the surface control knob to the desired flame
size.
Burner ports are clogged. Clean burners. See “To Clean the Burner Grates, Contoured Burner
Pans, Burner Cap Assembly, Trim Ring and Burner Base” under General Cleaning. With the
burner off, use small-gauge wire or needle to clean ports or slots.
Electrical power outage (Electric Ignition models only), Check house lights to be sure. Call your
local electric company for service. Surface burners can be lit manually. See Setting Surface
Controls in this Owner’s Guide.
Gas supply is turned off. Turn gas supply on.
Burner ports or slots are clogged. With the burner off, clean by using a small-gauge wire or
needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until
flame is full. Dry the burners thoroughly following instructions under General Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
Many factors affect baking results. Make sure the proper rack position is used. Center food in
the oven and space pans to allow air to circulate. Allow the oven to preheat to the set
temperature before placing food in the oven. Try adjusting the recipe’s recommended
temperature or baking time. If you feel the oven is too hot or cool, see Adjusting Oven
Temperature in the Electronic Oven Control section.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of
grease on bottom of oven. Wipe up excessive spillovers before starting cycle. If flames or
excessive smoke are present, stop the self-clean cycle and follow steps under “To Stop or
Interrupt a Self-Cleaning Cycle” in the Electronic Oven Control section.
POOR BAKING RESULTS