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THE PROBLEM SOLVER
(continued)
PROBLEM
Glass Cooktop Models
(continued)
FOODS COOK SLOWLY
TINY SCRATCHES
(may appear as cracks) OR
ABRASIONS ON GLASS
COOKTOP SURFACE
METAL MARKINGS
(may appear
as
scratches)
DARK STREAKS
OR SPECKS
AREAS OF
DISCOLORATION
ON COOKTOP
HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE SURFACE
FREQUENT CYCLING
OFF AND ON OF
SURFACE UNITS
POSSIBLE
CAUSE
● Improper cookware being used. Pan bottoms should be flat, fairly heavy weight
and the same diameter as the surface unit selected.
. Incorrect cleaning methods have been used, cookware with rough bottoms
has been used, or coarse particles (salt or sand) were between the cookware
and the surface of the cooktop. Use recommended cleaning procedures, be sure
cookware bottoms and cookware are clean before use, and use cookware with
smooth bottoms. Tiny scratches are not removable but will become less visible
in time as a result of cleaning.
● Do not slide aluminum cookware across the surface.
IJse
the recommended
cleaning procedure to remove marks.
● Incorrect cleaning materials have been used or encrusted
boilovers
or grease
spatters remain on the surface. Use a razor scraper and the recommended
cleaning procedure.
. Use a razor scraper and recommended cleaning procedure.
● Marks from aluminum and copper pans as well
as
mineral deposits from
water or food can be removed with Cook Top Cleaning
Creme.
● See the Glass Ceramic Cooktop Cleaning section.
c
Incorrect cookware used. Use only flat cookware to minimize cycling.
If you need more help.. call, toll free:
GE Answer Center”
800.626.2000
consumer information service
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