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PROBLEM POSSIBLE CAUSE
OVEN WILL • Plug on range is not completely inserted in the electrical outlet.
NOT WORK
• The circuit breaker in your house has been tripped, or a fuse has been blown.
• Oven controls not properly set.
• Door left in locked position after cleaning.
FOOD DOES NOT • The Oven Temperature knob not set at BROIL.
BROIL PROPERLY
• Door not left open to the broil stop position as recommended.
• Improper shelf position being used. See the Broiling Guide.
• Food is being cooked on hot pan.
• Cookware is not suited for broiling.
• Low voltage. See the Broiling section.
• Aluminum foil used on the broil pan grid has not been fitted properly
and slit as recommended.
FOOD DOES NOT • The Oven Temperature knob not set correctly.
ROAST OR BAKE
• Shelf position is incorrect. See the Roasting or Baking sections.
PROPERLY
• Oven shelf not level.
• Incorrect cookware or cookware of improper size is being used.
• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
Do It Yourself section.
CLOCK AND TIMER
• Make sure the electrical plug is plugged into a live, properly grounded
DO NOT WORK
power outlet.
• Check for power outage.
• Review the Oven Control, Clock and Timer section of this guide.
OVEN WILL NOT • Oven temperature is too high to set self-clean operation. Allow the range to cool
SELF-CLEAN to room temperature and reset the controls.
• Oven Temperature knob not set to AUTO SELF CLEAN.
• Door latch handle not moved all the way to the right.
OVEN DOOR • Turn the Oven Temperature knob to OFF. Allow the oven to cool.
ACCIDENTALLY LOCKED Never force the door latch handle.
DURING COOKING
OVEN DOOR WILL • Oven must cool below locking temperature.
NOT UNLOCK
OVEN NOT CLEAN • Oven controls not set properly.
AFTER CLEAN CYCLE
• Heavily soiled ovens may need to self-clean again or for a longer period.
• Heavy spillovers should be cleaned before starting clean cycle.
AUTO SELF CLEAN • The Oven Temperature knob is set at AUTO SELF CLEAN before the
LIGHT FLASHES door latch handle is moved to the right.
OVEN TEMPERATURE • Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
TOO HOT OR TOO COLD Do It Yourself section.
“BURNING” OR “OILY” • This is normal in a new oven and will disappear in time. To speed the process,
ODOR EMITTING FROM set a self-clean cycle for a minimum of 3 hours. See the Operating the
OVEN WHEN TURNED ON Self-Cleaning Oven section.
STRONG ODOR • An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used. This is temporary.
If you need more help
…
call, toll free:
GE Answer Center
®
800.626.2000
consumer information service
THE PROBLEM SOLVER
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